About CPB

Who We Are: The Consumer Protection Bureau (CPB) is an independent, non-governmental organisation dedicated to empowering consumers and promoting fairness in the marketplace. We are committed to upholding consumer protection laws and advancing consumer rights in the UK and beyond.

What We Do:

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  Safeguard Consumer Rights:
  We help consumers understand and assert their statutory rights, ensuring that they are fully informed about their consumer protection rights.

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  Protect Economic Interests:
  We work to ensure fair business practices and protect consumers' financial well-being. Our efforts include addressing consumer complaints and ensuring compliance with consumer protection laws.

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  Provide Effective Remedies:
  When things go wrong, we assist consumers in finding solutions and seeking appropriate compensation. Our role includes handling both consumer and customer complaints effectively.